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Who it's for · General management

The municipality that runs, without it all resting on you.

Council meeting prep with the clerk's office, decision summaries, budget tracking, coordinating departments: in a small municipality, general management carries it all, often alone. We train your team to work with AI, and automate what can be automated, without ever replacing your judgment.

Where it starts

What general management carries, week after week.

Few general managers have a dedicated team for every file. Exactly where a reliable draft and real coordination change the week.

Council meeting prep

With the clerk's office: agenda, decision summaries, resolutions to recommend, tracking decisions from one meeting to the next.

Decision summaries and reports to council

Context, analysis, recommendation: the documents that let council decide with the full picture.

Budget tracking and accountability

Budget variances, reporting to the ministry, answering council's questions on the state of finances.

Coordinating departments and managing change

Getting departments to talk to each other, and getting a team that doesn't always reach for technology to adopt AI.

What we train

Three sessions, each anchored in a general-management file.

À la carte training follows this thread; team training repeats it on your own documents, in your organization.

  1. 1

    The fundamentals

    What generative AI does well, what it does badly, and how to frame it for documents meant for elected officials. Law 25, confidentiality, human validation.

  2. 2

    AI in your daily work

    Preparing a decision summary from a budget note, summarizing a 40-page report before the meeting, drafting a communication to residents.

  3. 3

    Agents and automation

    Chaining Munia's assistants: from a file submitted by a department to a summary ready for council, in the right template and the right tone.

What we automate

When training isn't enough, we build.

Two automations built on request for general management offices, on a bank of hours, integrated into your Munia.

Automation

The decision summary that fills itself

Real amounts, budget lines, vendor history: the summary is built from your financial data instead of being drafted by hand. You validate, you stop retyping.

See the use case
Automation

Resident requests, tracked

Received by email, form or phone, classified and routed to the right department, tracked through to the reply, with statistics for council.

See Munia Sur Mesure
What this delivers

Measured with clients, published on our Achievements page.

70 to 98%less drafting time, documented by a municipality of under 3,000 residents
14 dayson average between signing and Munia going live, training included
140+client cities and organizations in Quebec
4.9 / 5on about 300 Google reviews

A first resolution produced with Munia during the week of rollout is what we see in most clerk's offices. For general management, we measure time before and after on your own files. The rest depends on your team: that's why we train before we automate.

General management questions

What we get asked in demos.

In a small municipality, you already wear several hats. À la carte training is 3 online sessions of 3 h, not a months-long project. And once in place, an automation like the self-filling decision summary saves you time every week instead of taking it: up to 14 h a week saved, at the top of what we've observed with clients.

That's the real barrier, not the technology. Training starts from your real files, not abstract demos: people see AI applied to their own work right away, which defuses most of the resistance. And a human stays in the loop: every automation produces a draft to validate, nobody loses control over what goes out.

The same person as today: you, or whoever normally signs off. AI produces a draft or a recommendation, never a final decision. Nothing is adopted, published or sent to council without human validation.

Let's talk

One demo. 20 minutes. No commitment.

Tell us about your municipality and one pain point you'd like to solve. We'll show you how Munia (and Carange around it) handles it. Reply within 48 hours.

Montreal, Quebec, Canada

Reply within 48 business hours. Your information stays confidential.