Municipal newsletter and bulletins
The summary of decisions and services, in plain language, ready to send to residents.
Who it's for · Communications
The same message, ready for every channel, without retyping it.
Municipal newsletters, press releases, work notices, social media, replies to residents: communications carries the municipality's official voice. We train your team to write with AI, in the right tone, on the right channel, and automate what can be automated.
Where it starts
What communications teams write, week after week.
The same fact, adapted for several audiences and channels, in an institutional tone that still has to stay accessible. Exactly the ground where a reliable draft changes the week.
Press releases and work notices
Dates, streets affected, contacts: the practical information, in the expected format, with no detail missed.
Social media
The same message, reworded for Facebook, Instagram or LinkedIn, with the tone and length each platform needs.
Replies to residents by email
A question, a complaint, a request for information: a reply consistent with what the city has already said elsewhere.
What we train
Three sessions, each anchored in a communications file.
À la carte training follows this thread; team training runs it again on your own documents, inside your organization.
- 1
The fundamentals
What generative AI does well, what it does poorly, and how to frame it for official communications. Law 25, confidentiality, human validation.
- 2
AI in your day-to-day
Drafting a press release from an internal note, adapting a work notice into a Facebook post, replying to a resident in the right tone.
- 3
Agents and automation
Chaining Munia's assistants: from a resolution or an agenda item to a communiqué ready to publish, in your municipality's tone.
What we automate
When training isn't enough, we build.
Two automations built on request for communications teams, on a bank of hours, integrated with your Munia.
Resident requests, classified and tracked
Email, form or phone call: every request is classified, routed to the right department and tracked to the reply, with statistics for council. Nothing falls through the cracks.
See Munia Sur MesureWork notices and releases from a resolution
A text ready to publish, generated from a resolution or an agenda item already processed in Munia, built on request to match your templates.
See custom integrationMunia's assistants for communications
Press releases, social media posts, replies to residents: preconfigured assistants, in French, hosted in Canada.
See the Communications page on munia.aiWhat it delivers
Measured with clients, published on our Achievements page.
70 to 98%less drafting time documented by a municipality under 3,000 residents
14 hsaved per week, at the top of what we have observed
140+client cities and organizations in Quebec
4.9 / 5on about 300 Google reviews
The newsletter that used to go out Friday night can go out before. The rest depends on you: that is why we train before we automate.
Questions from communications teams
What we hear in demos.
Yes, that is the whole point: the assistants are configured on your own published releases and newsletters, not a generic tone. The draft comes out in your vocabulary, with your usual phrasing.
The same person as today, on your communications team. AI produces a draft to review; nothing gets published, sent or posted without human validation.
The assistants help with the text: captions, posts, adapting one message across channels. Producing images stays your team's work or your current tools; if that need is real, we discuss it in a workshop rather than invent it here.
Let's talk
One demo. 20 minutes. No commitment.
Tell us about your municipality and one pain point you'd like to solve. We'll show you how Munia (and Carange around it) handles it. Reply within 48 hours.
Explore next
Use case: resident requests, tracked
Every request classified, routed to the right department and tracked to the reply, with statistics for council.
À la carte training
Three online sessions of 3 h, $868 per person, fall cohort.
Our services
Training, integration and automation: pick your entry point.