Small municipality
- A few licences, often the city manager, the clerk's office and communications
- Group training in a half-day, on site or remote
- Live in two weeks, municipal templates included
- Local support, in your language, no middleman
For municipalities · regional municipalities (MRC) · paramunicipal organizations
Every department.
Every department.
Every file.
In your language.
From the clerk's office to communications, Munia fits into the daily work of your municipality, whatever its size. Data hosted in Canada, Law 25 compliant, supported by a Canadian team.
By department
Munia already speaks the language of your city hall.
Not a generic bot you have to train. Munia comes ready with the forms, the laws and the vocabulary of Canadian municipal work. Pick a department to see what it does, concretely.
Munia · Clerk's office
Clerk's office
The department that gains the most, the fastest. Munia masters municipal legal formats and keeps you in control of every word.
- Compliant resolutions (WHEREAS / IT IS RESOLVED)30 sec
- Meeting minutes from notes or a recording2 h / meeting
- Public notices and certificates, in the right format15 min
- Search through your by-laws and the Municipal Codeinstant
Ask Munia
"Draft the resolution awarding the snow removal contract to the lowest compliant bidder, Entreprises Côté inc., for $148,250 before taxes."
Munia · City management
City management
Less time compiling, more time deciding. Munia turns stacks of documents into clear briefing notes for council.
- Decision briefs from large, dense files1 h / file
- Synthesis of briefs and public consultationsdays
- Council meeting prep: agendas, summaries45 min
- Scenario comparisons and tracking tables30 min
Ask Munia
"Summarize these 80 pages of citizen submissions on the downtown revitalization project into a one-page note: themes, positions, points of friction."
Munia · Urban planning
Urban planning
Answers sourced from planning legislation and your zoning by-laws, never invented. Munia cites the section, you validate.
- Search through planning legislation and your zoning by-lawsinstant
- Responses to permit and variance requests20 min
- Consistency checks between by-laws1 h
- Template letters for residents and developers10 min
Ask Munia
"A resident wants to build a detached garage of 65 m² in residential zone R-12. What standards apply under our zoning by-law?"
Munia · Communications
Communications
The right tone, the right channel, in minutes. Munia knows your municipality and tailors every message to its audience.
- Press releases: closures, events, announcements3 min
- Facebook posts and municipal newsletter5 min
- Mayor's message and speeches30 min
- Adapting one message across multiple channels10 min
Ask Munia
"Write a press release and a Facebook post: Main Street will be closed from May 6 to 10 for paving work. Reassuring tone, detour via Maple Street."
Munia · Citizen services
Citizen services
Reply quickly, accurately and warmly, even when the inbox is overflowing. Munia drafts, you sign.
- Replies to resident emails, in a warm tone5 min
- Handling recurring requests (collection, taxes…)instant
- Official letters and acknowledgements of receipt10 min
- Plain-language explanations of by-laws for the public15 min
Ask Munia
"Reply to this email from a resident upset about the delay in the bulky-item collection. Empathetic tone, explain the new schedule, no jargon."
Munia · Finance
Finance
Accurate numbers, explained simply. Munia helps make the budget understandable and speeds up accountability reporting.
- Plain-language budget summaries for residents and council1 h
- Summaries of financial reports45 min
- Answers to questions about property taxes10 min
- Accountability reporting templates (grants, infrastructure funds)2 h
Ask Munia
"Explain in plain language, for the municipal bulletin, why the property tax rate is rising from $0.71 to $0.74 per $100 of assessed value this year."
The math is simple
How many hours are sleeping in your inbox?
Our clients measure an average of 4 hours saved per employee, every week, on writing and administrative research. Run the numbers for your team.
Estimate based on 4 hours per employee per week over 46 working weeks. Your actual results depend on the tasks covered, and we measure them together from day one of the rollout.
100h
recovered every week across your organization
4,600h
over a year, without hiring anyone
657days
of work given back to citizen services
By your size
From 800 to 800,000 residents.
A village municipality and a large city don't have the same resources or the same needs. The support adjusts; Munia stays the same.
Mid-sized city
- Department-by-department rollout, at your teams' pace
- Training tailored by department (clerk's office, urban planning, recreation…)
- Integration with Microsoft 365 and your existing tools
- A shared template library across all departments
Large city · MRC
- Strategic support: an AI governance framework
- Single sign-on (SSO) and full access logging
- Multi-organization rollout for regional municipalities (MRC) and their member municipalities
- Quarterly review of the gains with your city management
Frequently asked questions
The questions we get in every demo.
And if yours isn't here, ask us directly. We reply within 48 business hours.
No, never. Your conversations and documents are not used to train any model, neither ours nor any third party's. Data is hosted in Canada, encrypted at rest and in transit, and you remain its sole owner.
Yes, by default. Canadian hosting, an incident register, access logging and a personal-information processing agreement: everything is in place so your privacy officer gets clear answers, not promises.
They are exactly who Munia is built for. If your teams can write an email, they can use Munia. Training is included, with examples drawn from your day-to-day municipal work, not abstract demos.
Fourteen days on average between signing and going live, training included. Most clerk's offices produce their first resolution with Munia during the week of the rollout.
No, it replaces the tasks nobody wants to do. In a labour-shortage context, Munia gives time back to existing teams for the work that needs a human: judgment, the relationship with residents, the decision.
The cost depends on the number of users and the support you choose. A 20-minute meeting is enough for us to give you a clear, no-obligation proposal, and the demo is always free.
Partners
Municipalities that trust us.
We work with cities of every size, regional municipalities (MRC), and paramunicipal organizations across Quebec.
+120other municipalities
& partners
& partners
Next step
Show us a pain point. We'll show you the solution.
A 20-minute demo, on a real case from your municipality. No obligation, no preparation required.